Payouts

Getting Paid on Passes

Learn how to set up payouts on Passes using your bank or PayPal. Choose payout speed, track earnings, and get paid instantly or on a schedule.

Getting Paid on Passes

Congratulations on earning money! This guide will help you set up payouts, track your earnings, and get paid quickly and securely.

Where to Find Your Earnings

Navigate to the Earnings page on your left sidebar. This page contains four important tabs:

Payouts: Shows your Available Balance—the money you've earned since your last payout. First-time users will need to add a payment method (see setup instructions below).

Statistics: Track your earnings performance over different time periods.

Paystubs: Details your monthly gross and net earnings (learn more about the difference below).

Charity: If you set up a charity event, you can see details about the non-profit it is associated with, the end date, and how much money you've raised.

Understanding Your Numbers

💡
Gross = Total earnings before fees (the bigger number)
Net = Your take-home amount after fees (the smaller number)

Setting Up Payment Methods

We'll send earnings directly to your bank account for secure, reliable payouts.

Steps to add your bank:

  1. Go to Settings 👉 Payout 👉 Add Bank
  2. Enter your bank details
  3. Click Save

Please visit this page to check if your country is supported for automatic payouts. If you don't see your country in the list, mail us at help@passes.com to check when we'll be adding your country.

💡Hot Tip: Please ensure all fields are filled and have accurate information. Any missing or incorrect information will result in a delay in your payouts. If you are experiencing any trouble setting up your payout info, reach out to help@passes.com.

PayPal Setup

We support payouts to a PayPal wallet. Please find details here.

Requesting Payouts

Minimum Requirements

  • Minimum payout: $50
  • Daily maximum: $50,000
  • Frequency limit: One payout every 24 hours

One-Time Payouts

  1. Go to Earnings
  2. Select your preferred payout speed (see pricing below)
  3. Click Request Payout Now

Automatic Recurring Payouts

  1. Go to Earnings
  2. Choose your preferred frequency (weekly, bi-weekly, or monthly)
  3. Click Save

Your payout will be an ACH transfer. Automatic payouts are free and arrive 3-5 business days after the scheduled date.

Payout Speed & Pricing

You can payout once every 24 hours. If you have automatic payouts turned on, this counts as one payout.

💡Pro tip: We are the one of the only paywall platforms offering instant ACH transfers that land in minutes, similar to Zelle.

Tracking Your Payouts

Payout History

View all past payouts on your Earnings page, including

  • Date and amount
  • Destination bank
  • Payout method
  • Current status

Understanding Payout Status

  • Pending = Your transaction is being reviewed
  • Complete = Money should be in your account
  • Failed = Transfer unsuccessful (retry or contact support)

Important Notes

Chargebacks

If a fan successfully disputes a charge, the disputed amount is automatically deducted from your earnings.

Business Days

Business days are Monday-Friday, excluding holidays. For example, a Monday payout scheduled for May 1st will land 3-5 business days later (by Monday, May 8th).

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